If you have any issues receiving packages at your location, you should request a signature required service at checkout. If your tracking number shows the package as delivered, insurance will not cover the loss. A lost package is one that does not show confirmed delivery via the tracking number. Honey Play Box is not liable for lost, misdirected, or stolen packages, although we are happy to help locate it to the best of our ability in the event that your package is not successfully delivered.
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Products returned to sender due to failure to claim or bad addresses will be returned into inventory automatically and a store credit code emailed minus shipping costs. Examples where we cannot help you include: If you are no longer at the address when the package arrives such as shipping to a hotel, if you are not there to receive it at your home or elsewhere, or if you do not claim it in time from a shipping facility. We are not liable for product shipping once it has left our facilities. Please confirm your shipping address before you check out. $9.99 for standard shipping under 1 lbs, $14.99 if it is 1-1.99 lbs and $19.99 if it is over 2 lbs. $20 USPS shipping under 1 lb, $30 if it is over 1 lb. SHIPPING TO ALASKA, HAWAII, PALAU, PUERTO RICO Note: Due to the COVID-19 pandemic, shipping may take longer than usual. You must be over 18 years old to order from Honey Play Box. By use of this site you are confirming that you are over 18 years old. It may take 3 to 7 business days to receive your package. Orders will be shipped out within 24 to 72 hours. Shipping is discreet and will not have “Honey Play Box” or any other adult company name visible.
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